Privacy Policy

Default_Header

Home>About>Privacy Policy

Privacy Policy

Last Updated On 04-August-2026
Effective Date 04-August-2026

Table of contents

Introduction
This Privacy Policy explains how HEICO Corporation, its subsidiaries, and affiliates, including Switchcraft Inc. (also referred to as "we," "us," "our," or “HEICO”) uses any personal information we collect from or about you, through our interactions with you, and through our products and services, including this website.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information about our products or services, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Our Privacy Policy applies to all of the services offered by HEICO and products and services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This privacy policy applies to “Consumers” as defined under various U.S. State consumer privacy laws, and all laws implementing or supplementing, or amending the foregoing, including regulations promulgated thereunder (collectively, “U.S. Privacy Laws”).

By accessing or using this website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use this website. We may modify this Privacy Policy at any time and therefore recommend that you periodically review this page.

This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to heicoprivacy@heico.com.

Personal information we collect and purposes
We collect information about you to effectively operate our website, to provide information to you about our products and services, and in certain cases, may help to manage our relationship with you. We may also collect personal information when you voluntarily submit it to us, like through a website "contact us" form or e-mail. We may collect payment information that you provide to pay for and use our products and services. We may also collect certain information from public sources or by automated means when you visit our website, such as the number of visitors and pages accessed. By collecting this information, we learn how to best tailor the websites to our visitors. We collect this information through various means such as “cookies,” “web beacons” and IP addresses. Please see our Cookie Policy for further information on certain data collection and tracking technologies we may use.
The table below explains the categories of information we collect and the purposes for which we use them. Please note that we may use any or all of this information to comply with the law, detect or prevent fraud, and to defend our legal rights.
Categories of personal information we collect Purposes of use
Business contact information
For example: company name, your name, business email address, job title, and other professional contact details.
  • Build, maintain, and manage business relationships
  • Provide and support our goods and services
  • Respond to inquiries and communicate with you
  • Send you marketing communications
  • Administer contracts and business transactions
Contact information and account registration
For example: name, email address, postal address, telephone number, account user name and password, account credentials, business contact information, and any information you may provide to us at an event or in person.
  • Create, administer, and secure your account
  • Provide and improve goods and services
  • Personalize your experience
  • Communicate with you regarding your account, transactions, and support requests
  • Send you marketing communications
  • Build and manage business-to-business relationships
  • Protect our services and properties
  • Detect, prevent, and investigate fraud, security incidents, and misuse of our services
Transaction information
For example: payment information, billing information, purchase history, order details, shipping or delivery address, and records of products or services purchased.
  • Provide and improve goods and services
  • Process transactions and payments
  • Fulfill orders and provide requested products and services
  • Personalize your experience
  • Maintain business records
  • Send you marketing communications
  • Communicate regarding purchases and customer support
  • Build and manage business-to-business relationships
  • Protect our services and properties
  • Detect, prevent, and investigate fraud, security incidents, and misuse of our services
Research, communication and feedback
For example: inquiries, comments that you send us through online forms and social media platforms, by email, over the phone, by mail, or in surveys, and support requests.
  • Respond to inquiries and provide customer support
  • Improve our products, services, and customer experience
  • Conduct research and analytics
  • Provide and improve goods and services
  • Personalize your experience
  • Build and manage business-to-business relationships
Audio, video, and visual information
For example: audio recordings of a customer service call, voicemail messages, and security video footage if you visit one of our properties.
  • Provide customer support
  • Maintain the security of our personnel, facilities, systems, and property
  • Investigate incidents and enforce our policies
  • Protect our services and properties
  • Comply with legal obligations
Device, technical, and online activity information
For example: IP address, cookie identifiers, browser type and language, browser and device identifiers, operating system, platform type, device type, advertising and app identifiers, website usage information, log files, and similar technical information.
  • Provide and improve goods and services
  • Operate, maintain, secure and improve our websites, applications, and services
  • Authenticate users and maintain account security
  • Analyze website performance and usage trends
  • Personalize content and user experience
  • Detect, prevent, and investigate fraud, cybersecurity threats, and other unauthorized activity
  • Protect our services and properties
  • Comply with legal obligations
Inferences
For example: profiles or characteristics we derive from the other categories of information above to reflect your preferences, characteristics, behavior, or attitudes.
  • Personalize your experience
  • Improve our products, services, and customer experience
  • Conduct research and analytics
  • Send you marketing communications tailored to your interests
  • Build and manage business-to-business relationships
  • Detect, prevent, and investigate fraud, security incidents, and misuse of our services
  • Protect our services and properties

Categories of sensitive personal information collected or processed
The following are categories of Sensitive Personal Information the Company may collect from or about consumers:
  1. Personal Identifiers (name, email address, postal address, telephone number)
  2. Account Information (your account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
  3. Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
  4. Geolocation Data (IP address and/or GPS location, latitude & longitude)
  5. Contents of Personal Communications (contents of mail, email, and text messages where the Company is not the intended recipient)
  6. Personal data revealing race, racial or ethnic origin, religious beliefs, sex, sexual orientation, gender, age, military status, familial status, disability, or medical, mental, or physical health condition or diagnosis.
Personal information does not include:
  • Publicly available information from government records.
  • Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
  • Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
  • Deidentified or aggregated information

Sources of personal information
We may collect your personal information from the following sources:
  • You the consumer, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services
  • Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
  • Our affiliates, including parent entities, subsidiaries, and affiliated entities
  • We utilize cookies to automatically collect information about our website visitors
  • Surveillance cameras at our physical locations
  • Credit and consumer reporting agencies
  • Social media platforms
  • Company systems, networks, software applications, and databases you log into or use
  • Third-party customer databases
  • Our affiliated entities, including parent entities, subsidiaries, and affiliated entities

Disclosure of information to third parties
We will not transfer your personal information to any third party without seeking your consent, except in the following limited circumstances:
  • Financial institutions
  • Government agencies
  • Promotional or other fulfilment vendors
  • Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website
  • Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, phone, or that record, transcribe, summarize, or process phone calls and meetings
  • Transaction support vendors
  • Behavior analytics vendors
  • Social media platforms (e.g., Facebook, LinkedIn, X/Twitter)
  • Ad trackers (e.g., Google Ads)
  • Marketing agencies
  • Payment recovery services
  • Data collection & processing
  • Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
  • Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
  • Insurance carriers, administrators, and brokers
  • Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
  • Affiliates, including parent entities, subsidiaries, and affiliated entities

Reasons why we collect, use, retain, and disclose personal information
We may collect, use, and disclose your personal information for any of the following purposes:
  1. To fulfill or meet the purpose for which you provided the information, or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.
  2. To provide you or our customers with the requested products or services.
  3. To process and submit financing applications, including to apply for credit, or credit pre-qualification.
  4. To process, complete, and maintain records on transactions.
  5. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
  6. To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
  7. To provide interest-based and targeted advertising.
  8. To comply with our contractual obligations to our marketing partners and vendors.
  9. To engage in corporate transactions, including mergers, acquisitions, and joint ventures, as well as due diligence in proposed or pending corporate transactions.
  10. To respond to claims that your use of the website violates any third-party rights.
  11. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
  12. To improve user experience on our website and client portals.
  13. To understand the demographics of our website visitors.
  14. To detect security incidents.
  15. To debug, identify, and repair errors that impair existing intended functionality of our website.
  16. To protect against malicious or illegal activity and prosecute those responsible.
  17. To verify and respond to consumer requests.
  18. To prevent identity theft.
  19. To fulfill or meet the reason for which the information is provided.
  20. To improve our website.
  21. For testing, research, analysis and product development.
  22. As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  23. To comply with applicable law, regulation, court order or other legal process.
  24. To personalize your experience with, and tailor the content of, our websites, products, services, and communications.
  25. To create, administer, and secure your account, and to authenticate users and maintain account security.
  26. To send you marketing communications regarding our products, services, and events, beyond interest-based and targeted advertising.
  27. To build, maintain, and manage business and business-to-business relationships, and to administer contracts and business transactions.
  28. To operate, maintain, secure, and improve our websites, applications, and services generally.
  29. To analyze website and service performance and usage trends.
  30. To develop and apply inferences or profiles about you, including for purposes of any automated decision-making, and to provide information about the reasons for and your options regarding such profiling.
  31. To investigate incidents and enforce our policies and agreements.
  32. To provide co-branded services and other joint offerings with our business partners.
  33. To operate and improve our business generally, including business operations and service improvement.

Data security, integrity, and retention
We are committed to maintaining the security, integrity, and confidentiality of your information. We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. Please be aware that no security measures are perfect or impenetrable and we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including providing you the products and services you have requested, maintaining our business relationship with you, complying with applicable legal, regulatory, tax, accounting, or reporting obligations, resolving disputes, enforcing our agreements, and protecting our legal rights. When personal information is no longer needed for these purposes, we will delete or anonymize it, unless applicable law requires or permits a longer retention period.

Social media plug-ins
Our website may feature plug-ins for easy sharing and following our social media pages including LinkedIn, X (formerly Twitter), Facebook, and other social media services. Being on our website does not automatically result in sharing data on these social media networks through the plug-in features or links for sharing content. These plug-ins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the social media site, with their own privacy statements. Your use of these third-party platforms is governed by their respective privacy notices and terms of service. We encourage you to review those policies before interacting with any social media features.

Do we sell your information?
We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the table above.

We may sell or share your personal information for the following business or commercial purposes:
  1. Marketing and advertising
  2. Personalization and user experience
  3. Analytics and performance measurement
  4. Business operations and service improvement
Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

Notice of right to opt-out of the selling and sharing of your information
Depending on your state of residence, you may have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” as defined by specific state laws. You may exercise your right to opt-out without fear of discrimination for doing so.
To opt-out of our selling and sharing of your information, meaning we will not disclose your information to third parties for any monetary or other valuable consideration, please email us at heicoprivacy@heico.com or write to us at HEICO Corporation, 3000 Taft Street, Hollywood, FL 33021, USA, Attn: Privacy Request.
  • You can use a Global Privacy Control (GPC) signal. HEICO will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
  • If you are unable to submit an opt-out through any of the above methods, please email us at heicoprivacy@heico.com or write to us at HEICO Corporation, 3000 Taft Street, Hollywood, FL 33021, USA, Attn: Privacy Request.
You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may contact us at the email or mailing address set forth in this Policy to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Opt-out Preference Signals
Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) or Universal Opt-Out Mechanism (UOOM) are user-enabled opt-out preference signals which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC and UOOM signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs or UOOMs on all browsers in which you access our website and email us to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and UOOMs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.

Do you have the right to request that we limit the use or disclosure of your sensitive personal information?
We do not use or disclose your sensitive personal information for purposes that give rise to a right to limit the use and disclosure of your sensitive personal information under any applicable law.

U.S. Consumer Privacy Rights
Under the applicable U.S. Privacy Laws, depending on state of residence, Consumers may have the following rights, which can be exercised directly or, in certain cases, through an authorized agent:
Right Description
Right to Know You may, depending on your state of residence, have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose, (7) a list of the specific third parties to whom we sell personal data, and (8) the reasons behind any profiling decisions made about you, the data used in making those decisions, and the actions you can take to secure a different decision in the future.
Right to Access You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm You may, depending on your state of residence, have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete You may, depending on your state of residence, have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct You may, depending on your state of residence, have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out You may, depending on your state of residence, have the right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for cross-context behavioral advertising purposes. To learn more about this right and how to exercise it, please refer to the detailed discussion in the section above.
Right to Limit Sensitive Personal Information Processing You may, depending on your state of residence, have the right to direct businesses to limit their use and disclosure of Sensitive Personal Information if we use or disclose it beyond certain internal business purposes. Where applicable, we will treat such a request as a revocation of any consent that you may have provided to your processing of Sensitive Personal Information.
Right to Non-Discrimination You have the right to not be discriminated or retaliated against for exercising any of the above rights.
Right to Appeal You may, depending on your state of residence, have the right to appeal our refusal to take action on a request.

How to exercise your data subject rights
If you would like to access, receive a copy, share (port) to another entity, review, update, rectify, restrict, and/or delete any personal information or data we hold about you, withdraw any consent you provided to us to process your data, or exercise any other data subject right available to you under, email heicoprivacy@heico.com or write to HEICO Corporation, 3000 Taft Street, Hollywood, FL 33021, USA, Attn: Privacy Request.

In order to comply with your request, we may ask you to verify your identity and/or provide additional details or descriptions related to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request. We will respond to you as quickly as possible and in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

Designated Authorized Agent:
You may, depending on your state of residence, have the right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

Nevada Residents:
If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To make such a request, please send an email to heicoprivacy@heico.com. Please mention that you are making a request pursuant to Nevada law.

Co-branded services
From time to time, we may enter an arrangement with another company that is not owned by or affiliated with us to provide additional features on the Website. These arrangements may include business partners, sponsors, and co-branded online services (referred to here as “co-branded services”). Any information, including personal information, that you provide on one of these co-branded services may be shared with these partners. By participating in activities or providing your information on these co-branded services, you consent to our providing your information to those partners. Separate privacy policies may apply to these partners’ uses of your personal information.

Third party vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Business transfers
In the event we sell or transfer a particular portion of its business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with law and safety
We may disclose specific personal and/or Sensitive Personal Information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Passwords
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Contact Information
If you are a California resident and would like to exercise your rights under the CCPA, email: heicoprivacy@heico.com or write to HEICO Corporation, 3000 Taft Street, Hollywood, FL 33021, USA, Attn: Privacy Request.

Please include a detailed description of the specific content or information you wish to access, review, update, rectify, and/or delete. In order to comply with your request, we may ask you to verify your identity. We will respond to you as quickly as possible.

Children’s privacy
We do not intentionally collect information on anyone under the age of 13.

How we protect the information that we collect
The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:
  • We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
  • We restrict access to private information to those who need such access in the course of their duties for us.
  • We keep automatically collected data and voluntarily collected data separate at all times.
  • We use internal encryption on all data stores that house voluntarily captured data.

Changes to our Privacy Policy
We keep our Privacy Policy under regular review and we will place any updates on this web page. The date of the last update is posted at the top of this page. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers with disabilities
This policy is in a form that is accessible to consumers with disabilities.

How to contact us
For any questions about this Privacy Notice or our privacy practices, email heicoprivacy@heico.com or write to HEICO Corporation, 3000 Taft Street, Hollywood, FL 33021, USA, Attn: Privacy Request.